What happens if I am unable to attend the appointment?

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• What is the process to get an appointment for an online consultation?

  1. Please create an email ID if you do not have one. Note: You must use the same email ID for all your future bookings. If you are booking appointments for others in your family, please make sure each family member uses a unique email ID for the ...

• What is the payment process for an online consultation?

  Once your registration form is approved, a payment link will be sent to the email ID with which you booked the appointment. This payment link is valid only for 24 hours. You can click on the link to make the payment. Once the payment is successful, ...

• What happens if I am unable to attend the appointment?

  If you inform us at least 24 hours ahead of the appointment time, we can reschedule your appointment to another date and time which is mutually convenient and within a maximum period of 21 days. Please note that only rescheduling is possible. A ...

• How does an online consultation happen?

  Online consultations usually take place as interactive video call sessions in real time. However, these sessions can also be conducted via regular voice call if technical requirements like internet speed cannot be met. The quality of connectivity, ...

• What is the duration of the online consultation?

  The duration of the online consultation is about 30 minutes. It may not be possible to exceed this time. If you require additional time, you may need to register once again for a consultation.