What is the payment process for an online consultation?
Once your registration form is approved, a payment link will be sent to the email ID with which you booked the appointment. This payment link is valid only for 24 hours. You can click on the link to make the payment. Once the payment is successful, an e-receipt will be sent to your email.
For online consultations, only Indian credit/debit cards and Indian addresses are acceptable for payments, as online consultation is available only for Indian residents.
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What is the process to get an appointment for an online consultation?
1. Please create an email ID if you do not have one. Note: You must use the same email ID for all your future bookings. If you are booking appointments for others in your family, please make sure each family member uses a unique email ID for the ...
What is the process to make an appointment for an in-person consultation?
1. Please create an email ID if you do not have one. Note: You must use the same email ID for all your future bookings.If you are booking appointments for others in your family, please make sure each family member uses a unique email ID for the ...
How does an online consultation happen?
Online consultations usually take place as interactive video call sessions in real time. However, these sessions can also be conducted via regular voice call if technical requirements like internet speed cannot be met. The quality of connectivity, ...
What is the duration of the online consultation?
The duration of the online consultation is about 30 minutes. It may not be possible to exceed this time. If you require additional time, you may need to register once again for a consultation.
Where can I purchase medicines after the online consultation?
After an online consultation, you will receive a copy of your prescription through email alongwith a link to place an online medicine purchase request. All prescribed medicines can be shipped only within India.